MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
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Core Plus Two
Professional Training Certifications
Pre-packaged career tracks for every job level from a new employee, to fraud review analyst, through Expert Level Fraud Certifications to Fraud Manager.
What most organizations are doing is sourcing their employee training content through the induction of best in class, job-specific, and specialized content learning programs. The Fraud Practice created its online training system for Corporations and Individuals to gain that competitive edge.
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As an employer, how do you know how much experience in fraud and risk management an applicant has? As an employee or job seeker, how do you signal such experience and practical skills you've acquired? Online professional training and Certifications from The Fraud Practice provide the means to show your employer and your peers what you've accomplished in the industry.
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Below is more information about six different training regimens designed with specific career roles and job functions in mind. Three of these programs are larger course bundles with curated content based on The Fraud Practice's more than two decades of eCommerce payments and risk consulting experience. The first three certifications are part of our "Core Plus Two" training options, where the core or foundational level courses are provided then two bonus courses can be selected from a pool of several options that allow employers or individuals to choose the specific topics that are best fit.
New Employee Training
Set the baseline and a strong foundation of knowledge for those new to digital payments and risk.
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The training begins by establishing the basics of credit card processing for eCommerce to better understand the parties involved, the payment flow and the impact of chargebacks. Enrollees are also taught then tested on the basics of eCommerce fraud to ensure a foundation level understanding of online fraud tactics, methods and motivations. This baseline is provided with three foundational courses, then organizations or enrollees can choose two of five bonus courses that best fit their line career and operational area.
eCommerce Fraud Analyst Training
Set a baseline and strong foundation of knowledge for those performing order risk reviews while bringing new and seasonal hires up-to-speed quickly and efficiently so they can start providing value within days of being hired or promoted.
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The training begins by establishing the basics of credit card processing for eCommerce to better understand the parties involved, the payment flow and the impact of chargebacks. Enrollees are taught then tested on the basics of eCommerce fraud to ensure a foundation level understanding of online fraud tactics, methods and motivations. This baseline is provided with four foundational courses, then organizations or enrollees can choose two of five bonus courses that best fit their line of business.
Risk Vendor Sales Training
Set a baseline and strong foundation of knowledge for those selling payments and risk solutions. Sales personnel that complete this training should be able to operate in a consultative capacity with merchants related to e-payments and fraud management.
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This training consists of 4 required courses and 2 bonus courses that can be selected from a pool of 5 options. The first core course provides an understanding of eCommerce fraud. The second defines and discusses nearly 50 risk management and fraud detection techniques in the context of applying them in a fraud strategy. The third core course provides a way to group and compare the vast risk vendor services market while the final course takes a management perspective on fraud for digital commerce channels. The BONUS courses allow employers or sales personnel to choose the courses that are best fit for the specific risk products they are selling.
Advanced Level Fraud Certification
A comprehensive online training program intended for experienced professionals in the eCommerce payments and fraud space.
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This training consists of 8 required courses and sets the foundation for the Expert Level Fraud Certification and/or the Fraud Manager Certification. There is the option to enroll directly in the Expert Level or Fraud Manager Certification, or those who complete this Advanced Level Fraud Certification can upgrade to either for the cost difference between the two certifications.
Expert Level Fraud Certification
A comprehensive online training program intended for experienced professionals in the eCommerce payments and fraud space.
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This training builds on the eight required courses of the Advanced Level Fraud Certification with an added focus on the tools, technology and techniques for managing fraud within an organization as well as courses focused on maintaining customer site user security. The Expert Level Fraud Certification can be taken with the included eight courses from the Advanced Level certification, or as an upgrade for those who complete Advanced Level Fraud Certification for the cost difference between the two.
Fraud Manager Certification
This program includes the eight core courses from the Advanced Fraud Certification as foundational curriculum then adds three highly advanced management level courses intended for those who lead and oversee risk management and fraud teams in an organization.
The Fraud Manager Certification is our Black Belt. It includes three advanced, management level courses that build off of the core material included in the Advanced Fraud Certification. These courses are focused on risk management strategy design including the use of advanced analytics and modeling and how to build and manage risk management teams.
