MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
Title
Title
Title
OnlineFraudTraining.com
Privacy Policy
A customer's right to privacy is of paramount importance to OnlineFraudTraining.com and parent company The Fraud Practice Inc. When you register to use our site, you will be asked to provide your name, organization, e-mail address, and other information. We use that information to provide you a more personalized online experience and to process orders, as well as to keep track of what topics are of interest to our subscribers. This information will not be shared with any third party.
Information Collection and Use
The Fraud Practice Inc. is the sole owner of the information collected on this website. We do not sell, share or rent this information to others outside of The Fraud Practice family of companies. The Fraud Practice collects information from our users at several different points on our Web site.
Ordering
If you order training from OnlineFraudTraining.com or register for an event, we will request additional information on our order form. This includes contact information (like name, email address, phone number and billing address) and financial information (like credit card number and expiration date). This information is used for billing and confirmation purposes, to fill your order or complete your event registration. If we have trouble processing an order or registration, this contact information is also used to get in touch with you. In addition, if you register for a physical or in-person event we may request additional information about your hotel, meal and other travel preferences. This information will only be used for the specific event and will not be permanently stored.
Registration
In order to use many features of the online training portal, you must first complete registration. Registration may be performed on your behalf using information supplied during an order. Users may also register on their own. During registration you are required to give contact information (such as name and email address). This information is used to contact you about the services on our site about which you have expressed interest and to determine whether you are a subscriber or an authorized employee of a subscriber. You are also requested to provide additional optional information about your occupation and certain relevant interests. While not required, we encourage you to provide this information so we can provide a more personalized experience for you on our site and make better recommendations for appropriate training modules.
Tracking
The Fraud Practice Inc. tracks and catalogues certain information regarding usage of the OnlineFraudTraining.com website including search terms that you enter, databases used, pages or documents viewed while on the site and traffic information. If you are a registered user, this information is stored with your registration information, a unique number used solely for purposes of enabling the site to provide a personalized experience for you.
Aggregated forms of this data may also be used in order to help us understand areas for future development and to identify future features and functions to develop for the site. This data may also be used to help corporate clients understand how their subscriptions are being used and to identify appropriate product offerings and subscription plans for them.
Cookies
A cookie is a small piece of computer code that enables Web servers to "identify" visitors. When you visit a Web site that uses cookie technology, the site adds a cookie to your browser that includes an identifying number, which is then stored on your hard drive. Each time you initiate a session on OnlineFraudTraining.com, the site sets the cookie in order to identify you and determine your access privileges. Cookies do not store any of the information that you have provided to the site. They are simply identifiers. You have the ability to delete cookie files from your hard drive at any time. However, you should know that cookies may be necessary to provide you with access to much of the content and features of the website. We use cookie technology to enable registered users to move quickly and securely through access-controlled areas of the site. Cookie technology also enables registered users to take advantage of certain useful features on the site including "remember my password".
Security
OnlineFraudTraining.com provides registered users with a secure online experience. To do this we use a variety of security measures to maintain the safety and confidentiality of your personal information. All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems. Confidential personal information sent to us is transmitted using Secure Socket Layer technology. This information is then encrypted in our secure database. The database is further protected behind a firewall.
When You Have the Choice to Provide Information
Newsletters and Alerts
If you register to receive newsletters or alerts from OnlineFraudTraining.com or The Fraud Practice Inc. you will be asked to provide your email address and possibly the topics in which you are interested. Other information may also be necessary depending on the type of newsletter or alert requested. This information is used solely to enable us to provide the requested newsletters and alerts to you. We do not provide this information to any third party.
​
Surveys and Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and for internal research purposes. No personally identifiable information will be disclosed or shared with third parties.
​
Special Offers and Information
Registered users will occasionally receive information on products, services, events and announcements. Out of respect for the privacy of our users we present the option to not receive some or all of these types of communications.
How Your Information is Used
OnlineFraudTraining.com and The Fraud Practice Inc. use information voluntarily given by our users or obtained through tracking to enhance their experience on the site by personalizing the experience. Information is also used for the purpose of filling orders and providing newsletters and alerts. In addition, we may also use the information to identify potential products and offerings that we feel will be of interest to you. We also use the information gained to plan future content based on users' interests and our assessment of important trends and issues in information technology and electronic commerce. The information gained may also be used to help us plan other The Fraud Practice products and services as well as future event offerings.
​
Sharing
We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. From time to time we may offer products or services in partnership with a third party. If so, information you provide may be provided to the third party for similar uses. No third party will be permitted to any other usage of your information without your express consent. Information provided for event registration is provided to our event partners as well as hotels and facilities hosting events for in-person events. These parties are only allowed to use personally identifiable information to provide services relevant to the event.
​
Links
This Web site contains links to other sites. Please be aware that OnlineFraudTraining and The Fraud Practice Inc. are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
​
Site Services and Updates
We also may send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about the service. We may also communicate with you about requested services or issues relating to your account via e-mail or phone.
​
Correcting/Updating Personal Information
If your personally identifiable information (such as address or zip code) changes, you may update it at any time. To correct or update your personal information please contact The Fraud Practice.
​
Choice/Opt-Out
Users who no longer wish to receive our newsletters or alerts may opt-out of receiving these communications. While every effort is made to make sure that user preferences are consistently applied across all of our databases, it is possible that certain preferences, such as opting-out of marketing lists, won't be fully implemented across all of our lists. We apologize if you continue to receive unwanted information after you notify OnlineFraudTraining.com or The Fraud Practice Inc. of your preferences.
If this happens, please inform us at info@onlinefraudtraining.com and every effort will be made to rectify the problem as quickly as possible. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Overview