Introduction to Fraud Manual Review Tools
Provides methods for how to authenticate and verify a consumer’s name, address, phone and email online along with demonstrations and examples of how to perform manual reviews using free and low cost online sources.
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Manual Review Tools
Doing business online means you really don’t get to see your customer, and even when you get paid by your customer you are still at risk that your payment processor may take the money back if it ends up your customer was really a fraudster. The one fraud prevention technique any seller can perform, regardless of size or technical capability, is the manual review. Knowing what and how to perform a strong manual review will give you more confidence in accepting and converting more sales online and over the telephone.
This course was last updated in July, 2017. Now offered in HTML5 and compatible with all mobile devices.