Description
The training begins by establishing the basics of credit card processing for eCommerce to better understand the parties involved, the payment flow and the impact of chargebacks. Enrollees are also taught then tested on the basics of eCommerce fraud to ensure a foundation level understanding of online fraud tactics, methods and motivations. This baseline is provided with three foundational courses, then organizations or enrollees can choose two of five bonus courses that best fit their line career and operational area. Course Access: Unrestricted. Level of Difficulty: Beginner, no prior experience required.
Key Concepts Covered
- eCommerce Credit Card Payments
- CNP Fraud
- Chargebacks
- Re-presentment
- Types of eCommerce Fraud
What to Expect
Expected time to complete training: 5-7 hours (includes quizzes, session tests and final exam), broken into 15-30 minute sessions.
3 Core (Required) Courses
- Introduction to eCommerce Credit Card Payments
- Introduction to eCommerce Fraud Fundamentals
- Introduction to Credit Card Chargebacks
Choose 2 of 5 Bonus Courses
- eCommerce Buyer Fraud Signals
- eIdentity Authentication & Verification
- Fraud Manual Review Tools
- Introduction to ACH Payments
- Introduction to Mobile Payments
Continuing Education Credit (CPE/CEC)
Completing this training certification earns 6 Fraud-Related Continuing Professional Education (CPE) credit hours for maintaining CFE credentials with the Association of Certified Fraud Examiners (ACFE).
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: As a foundational level program there are no prerequisites or professional experience requirements to enroll.
The Fraud Practice’s Online Portal and Certification Tracks:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Include Multiple Courses
- Each with 3-4 Course Lessons & Quizzes
- Include Course Exams and Comprehensive Final
- Include Professional Designation with Certificate and Logo
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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