Description
Do you know what to look for to indicate potential high risk buyer activity? While there is a large degree of anonymity online, which fraudsters take advantage of to mask their true identities, there are still high risk signals you can look for to spot potential fraudsters. Understanding these characteristics and signals is a fundamental part of fraud prevention.
2026 Edition — This course has been completely rebuilt for 2026. Statistics, tool references, fraud-type examples, and all point-solution guidance reflect current 2024–2026 realities. It covers AI-assisted card testing, synthetic identity buyer fraud, BNPL fraud patterns, residential proxy networks, behavioral biometrics, and real-time fraud-scoring APIs, and shows how to weight and combine signals from multiple tools into one risk decision. The three lessons follow one path: what buyer fraud is, how risky buyers behave, and what your fraud tools tell you about them. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is an intermediate level course building off fundamental information about credit card payments and fraud in the Customer Not Present channel, concepts covered in the Introduction to eCommerce Credit Card Payments and Introduction to Fraud Fundamentals courses.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
With the Buyer Fraud Signals online training session you can expect to learn what these signals and behaviors are and what impact they have on determining the risk of a buyer. This course covers signals present in a buyer’s transaction history and account profile data, as well as specific signals that can be identified when using some of the most widely used fraud fighting tools.
Key Concepts Covered:
- The Four Types of Buyer Fraud
- Fraudulent Buyer (Third-Party) Fraud
- Friendly Fraud
- Account Takeover
- Card Testing & AI-Assisted Bots
- Social Engineering
- 16 Categories of Risky Buyer Behavior
- BNPL & Synthetic Identity Buyer Fraud
- Device, Geo-Location, Proxy, Email & Phone Signals
- Combining & Weighting Signals
What to Expect
- What are the four types of buyer fraud and how do they differ?
- What are the general guidelines for identifying high-risk buyers, including bad behavior versus abnormal behavior?
- What signals in a buyer’s profile, purchasing patterns or account history indicate elevated risk?
- What signals do fraud detection tools produce that indicate increased buyer risk, and how should those signals be weighted and combined?
Expected time to complete training: Approximately 19 minutes of video, plus lesson quizzes and a 30-question final exam
Course Applicability:
- Payment Types: Credit Cards, Alternative Payment Methods
- Channels: eCommerce, CNP
- Regions: Global – North America, South America, Europe, APAC, Africa
- Level of Difficulty: Intermediate
Training Objectives
- Understand the various ways buyers can commit fraud online, including AI-assisted card testing, BNPL fraud and synthetic identity buyers.
- Identify the risky behaviors that legitimate buyers typically don’t show.
- Give examples of the 20+ buyer fraud signals seen in the Customer Not Present channel, including signals from fraud detection tools, and understand how to weight them in combination.
Continuing Education Credit (CPE)
Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).
More information
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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